Contact us

Questions about an order, a size or an engraving? We reply within one working day.

Write to us at care@kraftrjewelry.com. We reply within one working day, Monday to Saturday.

For an order, please include your order number: it is in your confirmation email and on your account page.

Before you write

Delivery times and tracking: see our Shipping policy.
Cancelling, returns and faulty pieces: see our Return and refund policy.
Complaints: our Grievance Officer's details are under "Complaints" in our Terms of service.